Graham’s cellphone got stolen at a New Year’s party. In the next 13 hours, someone racked up $629 in charges to Algeria. When he called T-Mobile customer service for a refund, he just kept getting the runaround.
So obviously Graham’s next logical step was to make a nearly incomprehensible youtube cartoon with kittens, a hiphop sock puppet, and a sad and misunderstood megacorp glob.
Fast forward to about 2:30 to see the story get going (all you need to know is that there’s a kitten dying of TB and he’s got a t-mobile cellphone).