Very low speed bike wreck smashed my Nexus 5 that was in a mount on my handlebars. I heard google was replacing phones and gave them a call. They agreed to replace my Nexus 5 with a refurbished one. Logan even threw in $10 worth of google play cash after I sang to him. They had me purchase a new phone through a special link to the play store that placed a hold on the cost of a refurbished phone. They overnight shipped it to me, I swapped out the SIM card, and need to send the broken one back for the pending charge to be removed. That was might nice of them.
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